The
Palm Springs Helpdesk
Need Help? We’ve Got I.T.
Fixing the everyday tech
that breaks at the worst possible time.
On-site across the Coachella Valley, and remote managed IT.
The
Palm Springs Helpdesk
For your Home
A new computer out of the box, Wi-Fi that won’t reach the back bedroom, the photos you can’t afford to lose. Whatever it is: we’ll set it up if it’s new, fix it if it’s broken, and continue to support it long after we’ve left.
Dead zones, mesh setup, slow connections — coverage in every room.
Ready to finally retire that beige Gateway PC from 1999 and not sure what to buy next? Let’s spec it out together.
We’ll unbox and set up your brand new computer and copy everything over from your old one.
Protect irreplaceable photos and files — and get them back if disaster strikes.
Printer won’t print, tune-ups, upgrades and hardware replacement.
We’ll sit on hold with Spectrum, get your email working, and make sure you’re getting the speeds you’re paying for.
Pop-ups, scams and slowdowns removed.
Not seeing what you need? Just ask. Flexible projects, flexible pricing — if it plugs in or connects, we can probably help.
For your Business
Fully managed IT lifecycle — networks, servers, security, backup, day-to-day user management and web hosting. On-site across the Coachella Valley, and remote managed IT & web hosting for businesses anywhere in the U.S.
Most businesses start with a one-off fix, then move to bundled hours for ongoing support.
Office networks, Windows & Linux servers, setup and troubleshooting.
Secure remote access and sign-on that protects your company and customer data — and helps keep you compliant.
Onboarding, MDM and workstation security across Mac, PC and Linux.
Email, accounts, cloud storage and backup — configured and maintained.
Cloud and on-site backup so a bad day never becomes a closed business.
Websites, apps and servers — hosted, monitored and managed, anywhere in the U.S.
New to AI? We help you roll out Claude (Anthropic), ChatGPT (OpenAI) and other tools with the right policies, budgets and access controls.
Monitoring, patching and a partner on call. We’ll help you build the HR-side process for onboarding, offboarding and workstation management.
Straightforward pricing
Homes and businesses, on-site or remote. You always know what you’re paying before we start.
Flexible IT support for small businesses — without the overhead of full-time staff. Contact us to discuss monthly and hourly support bundles you can draw on whenever you need help.
How it works
Tell us what’s going on. A real person — not a ticket queue — gets back to you.
You get a clear plan and an honest estimate before any work begins.
In your home or office, or remotely when that’s faster. Done right, explained plainly.
Where we work
Managing IT & web hosting for clients coast to coast.
On-site service area:
From Palm Springs to Indio, and everywhere in between.
About
Brad Fino founded The Palm Springs Helpdesk after spending more than 20 years in technology — building infrastructure, supporting global operations teams, and keeping critical systems online for organizations around the world.
Our mission is to bring enterprise grade expertise, responsive support, and practical technology solutions to homes and small businesses.
The same team that can manage your business at scale can also help set up your household internet and unbox your new PC.
What clients say
Get in touch
One quick form — home or business. We’ll get back to you fast, usually the same day.